Customer Growth
Grow the value of your customers over time with unique individualized experiences and next best actions fueled by predictive AI.
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Acquiring new customers is an investment. You have a golden opportunity to grow that investment, from repeat purchases that increase customer lifetime value all the way to brand advocacy.Ìý Choosing a ‘one size fits all’ approach with existingÌý customers won’t get you there, which is why Ïã¸ÛÁùºÏ¿ª½±ÏÖ³¡ enables brands to learn more about new and existing customers, deliver highly personalized messages, and create repeatable strategies that increase lifetime value.
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Make every customer feel special
Inundating customers with promotional messages is not a growth strategy. Making them feel understood and appreciated is. Ïã¸ÛÁùºÏ¿ª½±ÏÖ³¡ provides new intelligence about your customers and what makes them tick: context, propensities, psychographics , and more all lending to richer profiles and a foundation for 1:1 marketing at scale. This foundation enables your strategy to account for a customer’s current state—what they are seeking, where they are cross-shopping, and most importantly what is motivating them as buyers — to drive incremental purchases.
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Unlock the power of individualization
Once Ïã¸ÛÁùºÏ¿ª½±ÏÖ³¡â€™s proprietary intelligence creates a more comprehensive profile, these insights can be translated into more relevant messaging and individualized experiences across channels. One-time buyers become repeat customers when you leverage Ïã¸ÛÁùºÏ¿ª½±ÏÖ³¡â€™s AI to cross-sell related products, predict the offer that drives conversion, and recommend channels that support friction-free servicing. All of which serves to increase lifetime value.
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AI-enabled modeling guides you to customers most likely to engage or purchase again.
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Identify highest value customers— when they will buy again, how much they will spend
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Cross-sell and up- sell based on past purchases to increase average order size and value
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Predict and plan for the next purchase
Ïã¸ÛÁùºÏ¿ª½±ÏÖ³¡â€™s proprietary intelligence does more than enhance your customer knowledge. It also enables you to tap into thousands of intent-based signals per individual, giving you extraordinary insight into the needs of every customer, even when they may not yet be aware. Leverage Ïã¸ÛÁùºÏ¿ª½±ÏÖ³¡â€™s predictive AI to automate next- best-action recommendations and never miss an opportunity to grow the relationship, from one meaningful offer to the next.
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Related Products and Solutions
Customer Acquisition
Unlock paid and owned channels to reach and acquire new customers at scale.
Customer Retention
Retain customers longer by anticipating churn and using Ïã¸ÛÁùºÏ¿ª½±ÏÖ³¡â€™s intelligence to shift attitudes and change behavior on the fly.
Ïã¸ÛÁùºÏ¿ª½±ÏÖ³¡ Marketing Platform
Create individualized experiences and drive outcomes throughout the customer lifecycle.